Warranty Policy

Warranty Policy

BAZO is dedicated to providing customers with service and perfect products that exceed price. By using BAZO products, you agree to be bound by the terms of the BAZO Warranty. Please read the following information for specific warranty policy details.

Product Quality Guarantee

BAZO products undergo professional testing and certification, yet occasional rare incidents may occur. If you encounter any quality issues with BAZO products, please feel free to contact our customer service team.

Warranty Period

All BAZO products are covered by a 365-day warranty from the date of purchase. Upon receiving the product, you can You can register for a lifetime warranty. (Warranty details as follows)

Limited Warranty: BAZO products are covered by a 365-day warranty from the date of purchase. Within this period, we offer 1 free replacement for products covered under warranty.

Lifetime Warranty: Scan the QR code on the card inside the package for extended warranty registration. Even beyond the 365-day warranty period, we provide replacements for products covered under warranty, with up to 2 free replacements.

Warranty Coverage

Including but not limited to: cracks, bubbles, scratches, missing parts, broken pull tabs, dust, failed installation of the screen protector.

Exclusions from Warranty Coverage

(1) Damage caused by human factors, including but not limited to misuse or improper use.

(2) Damage caused by force majeure such as natural disasters or accidents.

(3) Failure to provide sufficient proof of purchase.

(4) Free products (such as test products, user program promotional products, etc.).

(5) Warranty period exceeded or exceeded replacement limit.

 

Warranty Process

1. Click on the link provided below to access the warranty form.

2.Fill out the warranty form and contact support@bazomall.com for assistance.
Ensure that you provide a valid purchase certificate, such as the order number from an official channel, along with a detailed description of the problem, and any supporting materials like photos or videos.

3.Our professional BAZO customer service team will contact you within 1-2 working days to provide a solution. 

Disclaimer

BAZO is not liable for any indirect losses or damages resulting from product use or misuse. The compensation amount specified in this warranty policy shall not exceed the actual purchase value of the product. The warranty policy may be adjusted based on legal regulations, company policies, and product updates.

Please note that this warranty policy applies only to products purchased through the official BAZO Amazon channel, and products purchased through other sales channels are not covered by this warranty policy. BAZO reserves the right to interpret and modify this warranty policy.

BAZO is committed to providing maximum protection for your screen, becoming the powerful guardian of your mobile phone screen!